Making a claim

If you wish to make a claim for Disability or Unemployment under your Keystone Income Protection policy, please contact MMS and ask for the Claims Team on the number below:

MMS Claims Team: 0113 2558611

Ideally you should have your certificate to hand and our Claims Team will guide you through the process of making a claim and the information and evidence you will need to provide us with. We can deal with your query more efficiently by telephone, however you can also contact us as follows:

Melbourne House
Melbourne Street
LS28 5BT

Tel: 0113 2558611

We are here to help

MMS does everything it can to ensure that all claims are dealt with as quickly and efficiently as possible. Where information is required from third parties (such as a former employer or your GP) we will keep you informed of progress and may, if necessary, ask you to contact them yourself to speed the process up.

Making a claim can sometimes appear complex and daunting, which is why we have provided some further information to assist you. Details of how to claim can be found in the Policy Wording. It is important that you contact our Claims Team promptly so that we can deal with your claim swiftly and fairly.

Please also note that: